As a courtesy to all our clients, we would ask you to be prompt for your appointment. If you are more than 15 mins late for your appointment, we may need to reschedule your appointment or offer you a shortened service.

In the interest of Health and Safety, please understand that we cannot accommodate children under 13 for treatments or in waiting area. Select treatments are available for persons 13 – 18 years of age but they must be accompanied by a parent or guardian for these treatments.

Life outside our doors is fast paced and boisterous, help us achieve a peaceful environment inside our salon by keeping mobile phones on silent.

Gratuities are never expected but greatly appreciated. All gratuities are given directly to the therapist who provided your service.

CANCELLATION POLICY

We would ask you to provide as much notice as possible if you need to cancel your appointment so we can accommodate clients on our wait list. Any cancellations within 24 hours of the appointment are subject to a charge. A debit/credit card is required for all new clients or appointments 60 minutes or longer